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Klaviyo

Wonderment Stalled Shipping with First Customer Split

Wonderment helps prevent “Where is my order?” support questions, by proactively alerting customers to slow or delayed deliveries.

This Wonderment/Klaviyo flow prevents “Where is my order?” support questions, by proactively alerting customers to slow or delayed deliveries.

In this example, Klaviyo will wait until a package has been stalled for 3 days in a row, and then sends a different message depending on whether the person is a new or returning customer.

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