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Klaviyo

Wonderment Basic Stalled Shipping Flow

Wonderment helps prevent “Where is my order?” support questions, by proactively alerting customers to slow or delayed deliveries.

This Wonderment/Klaviyo flow prevents “Where is my order?” support questions, by proactively alerting customers to slow or delayed deliveries.

Here’s a basic flow that messages a customer when an order hasn’t seen an update on the tracking number in a couple of days. You can send them a plain text message like below to show a personal touch, rather than a HTML-heavy marketing message.

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