This SMS flow is great for sending to old customers you haven’t seen in a while. See them wake back up with a small discount. Particularly good for consumable products they may need to re-order and needed an incentive to get them over the line.
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SMS Customer Win-Back
![SMS Customer win-back](https://www.ecommflows.com/wp-content/uploads/2020/09/Customer-win-back-1200x203.png)